Privacy Policy
We collect only the data necessary to provide access to courses and support. This may include name, email, and basic usage metrics.
What we collect
- Account data: name, email.
- Preference data: theme choice, favorites, cart (stored locally on your device).
- Technical data: basic analytics to improve performance.
How we use data
- To provide course access and updates.
- To respond to support requests.
- To improve the learning experience.
Cookies
We use essential cookies for preferences (e.g., theme). You can manage consent using the cookie banner.
Security
We apply reasonable safeguards and limit access to personal data.
Your choices
You can request access, correction, or deletion of your data by contacting us at [email protected].
Legal basis for processing
- Performance of a contract: to provide purchased or enrolled courses.
- Legitimate interests: to maintain platform security, prevent abuse, and enhance features.
- Consent: for optional analytics or marketing where applicable.
- Compliance with legal obligations: to meet tax, accounting, and regulatory requirements.
Data retention
- Account data is retained while your account is active and for up to 24 months after inactivity, unless deletion is requested earlier.
- Support correspondence is retained for up to 24 months to improve service quality.
- Technical logs are typically retained for 30–90 days, unless needed for security investigations.
Data sharing and processors
- Service providers: infrastructure, course hosting, customer support, and payment processing (only minimal necessary data).
- Compliance and safety: when required by law or to protect our rights, users, and the public.
- Business transfers: in a merger or acquisition, data may transfer under the same privacy commitments.
We require processors to implement appropriate security and privacy measures and process data only under our instructions.
International transfers
Where data is transferred across borders, we apply suitable safeguards such as standard contractual clauses and limit access to authorized personnel only.
Children’s privacy
Our platform is not directed to children under 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided data to us, please contact us to request deletion.
Your rights
- Access: receive a copy of your personal data.
- Correction: update inaccurate or incomplete data.
- Deletion: request erasure where legally permissible.
- Restriction: limit certain processing activities.
- Portability: obtain your data in a portable format.
- Objection: object to processing based on legitimate interests or direct marketing.
- Withdraw consent: for processing based on consent, without affecting prior lawful processing.
To exercise rights, contact [email protected]. We may need to verify your identity before fulfilling requests.
Data controller
Frostglen LLC, 38 South Park Ave, Suite 4, San Francisco, CA 94107, USA
Contact: [email protected] • +1 202 555 0179
Security measures
- Encryption in transit, strict access controls, and regular security reviews.
- Least-privilege access and role-based permissions for staff.
- Secure development practices and monitored infrastructure.
No method of transmission or storage is 100% secure; we work continuously to reduce risk.
Automated decision-making
We do not use automated decision-making that produces legal or similarly significant effects on you. Basic personalization (e.g., course recommendations) may occur using non-sensitive preferences.
Do Not Track and preferences
We honor explicit in-app preferences such as theme and cookie choices. Browser “Do Not Track” signals are not consistently interpreted across the industry and may not be recognized.
Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated on this page and, where appropriate, by email.
Last updated: 2026-01-06
How to contact us
Email: [email protected]
Phone: +1 202 555 0179
If you have questions or concerns about this policy or our data practices, contact us using the details above.